At E-roi Productions (“E-roi,” “we,” “our,” or “us”), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you create an account, make purchases, or subscribe to services on our online storefront.

By visiting or using this site, you’re agreeing to these Terms. If you disagree, you should stop accessing and using the Website.

 

By placing an order or using the Store, you agree to these Terms of Use. If you don’t accept them, please refrain from using the Store.

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1. Information We Collect

[Account Information]

❤︎ Name, username, and email address
❤︎ Password or login credentials (encrypted and never visible to us)
❤︎ Purchase and Billing Information
❤︎ Shipping and billing addresses
❤︎ Payment details (processed securely by third-party payment providers; we do not store 
❤︎ your complete credit card information)
❤︎ Order history and transaction details

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[Technical Information]

❤︎ IP address, browser type, and device data for security and troubleshooting
❤︎ Cookies or session data to maintain your login and cart state

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2. How We Use Your Information

We use your information to deliver a smooth and secure shopping experience, including,

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❤︎ Processing and fulfilling orders
❤︎ Managing accounts and subscriptions
❤︎ Sending order confirmations, receipts, and support messages
❤︎ Providing updates or offers you’ve opted in to receive
❤︎ Preventing fraud or unauthorized access
❤︎ Improving our store’s design, functionality, and performance

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We will never sell or rent your information to advertisers or unrelated third parties.

3. Payment and Third-Party Services

Payments are processed through trusted providers such as Stripe, PayPal, or other authorized payment gateways. These services handle your payment details directly and operate under their own privacy policies.

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We only receive confirmation of your transaction and essential non-sensitive data (such as your name, shipping address, and the last four digits of your card number, if applicable).

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4. Data Retention

We retain personal and order information only as long as necessary to provide services, comply with legal obligations (e.g., tax or accounting requirements), and resolve disputes. You can request deletion of your account or data at any time unless retention is required by law.

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5. Managing Your Account and Preferences

You can,

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❤︎ Log in to your account to view or edit your information
❤︎ Change your email and marketing preferences

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6. Ownership and Creative Rights

Our storefront uses cookies to,

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❤︎ Keep you logged in securely

❤︎ Save items in your shopping cart

❤︎ Measure website performance and prevent fraud

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You can control cookies through your browser settings, but some features (like checkout and account access) may not function properly if cookies are disabled.

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7. Data Security

We use secure encryption, HTTPS connections, and trusted third-party platforms to protect your information. Despite these precautions, no digital system is entirely immune to risk. Please feel free to share information with us at your own discretion.

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8. Minors and Age Restrictions

Our online storefront is intended for users 18 years or older. We do not knowingly collect information from individuals under the age of 18. If a purchase or account is discovered to have been made by a minor, it will be promptly removed and refunded when applicable.

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9. Updates to This Policy

We reserve the right to revise this Privacy Policy from time to time to reflect changes in our practices or services. The updated version will always be available on this page, accompanied by a new “Last Updated” date.

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10. Contact

If you have questions about these Terms, fan-creation permissions, or product issues, please contact us via email contact@e-roi.net.